Pharmaceutical, Medical Devices & Life Sciences

Rx – OTC – Animal Health – Medical Devices – Nutraceuticals

500,000 square feet of temperature controlled, GMP/cGMP space in 2 state-of-the-art facilities

Technology Solutions 

  • Integrated and configurable technology platform
  • Data repository for sales, targeting, universe databases
  • Best in Industry eStore solutions for Reps and HCPs delivering sample management and collateral order processing
  • Direct to HCP solutions
  • Title 21 CFR Part 11 Validation

Custom Kitting & Product Fulfillment

  • Integrated literature and sample fulfillment
  • Custom kitting
  • Static and variable direct mail
  • HCPs, Sales Reps, Field Agents, Brokers and Patients
  • Print management and personalization
  • Sales training materials
  • Starter kits

Order Management

  • eStore that easily configures and scales to support ordering needs
  • White Space and Vacant Territory
  • Configurable dashboards and business intelligence tools
  • Mobile-Friendly access to all applications
  • SFA integration
  • PRC / LRC PromoMats integration
  • Integrated sample and collateral orders and distributions
  • Call center support

Sample Distribution and Management

  • OTC, Rx, Nutraceutical and Medical Device samples
  • Secure, temperature-controlled dedicated warehouse
  • DEA Schedule 3 (III), IV and IV
  • Cold Chain Storage and Distribution
  • Full PDMA, FDA and DEA compliance

Multichannel Communications / Campaign Management

  • Surround Sound – Call – Direct Mail – eMail – Social
  • Campaign management tools
  • Customer engagement programs
  • CRM
  • Call center
  • Consolidated data and workflows
  • Analytics
  • Recall notifications

Customer Support

  • Rep, HCP and Customer Help Desk support
  • Order inquiry and placement
  • White Space & Vacant Territory support
  • Opt-in & Opt-out support

Patient Engagement

  • HIPAA compliant
  • Patient education
  • Clinical Trial fulfillment
  • Coupons, Vouchers, Savings Cards and Rebates

News, Events & Blog

October 11 2017
CCG Takes a Major Step in Sustainability and in Reducing Greenhouse Gas Emission Construction to be completed by mid-November on a solar panel grid system atop CCG’s 350,000 sq. ft. headquarter facility in West Caldwell, New... read more
October 11 2017
Data & Marketing Association (DMA) announces 2017 international ECHO® award winners. CCG Receives Silver Award for Highly Personalized, Direct Mail, Web, Mobile, and Social Media, Retail and Direct Sales Campaign supporting Great... read more
July 21 2017
CCG Marketing Solutions and RICG announced that they will merge their email, print, mail and fulfillment business operations and production facilities under a single entity WEST CALDWELL, NJ - (July 6, 2017) CCG Marketing Solutions and RICG announced today that they will merge their email, print, mail and fulfillment... read more
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